Privacy Policy
Last Updated: February 26, 2026Lyvio ("we," "us," or "our") is built on the philosophy of Connection, not Consumption. This Privacy Policy explains how we collect, use, and protect your information when you use the Lyvio mobile application and our website.
Radical Transparency Checklist
- No Data Selling: We never sell your personal info to third-party data brokers.
- No Ad Tracking: We do not use tracking cookies or identifiers for targeted advertising.
- No Hidden Location Tracking: We do not track or store your precise GPS coordinates in the background.
1. Information We Collect
Account & Profile Data
To create an account, we collect your name, email address, and profile picture. This information is used to establish your identity and allow your friends to find you within the app.
Content: Stories & The Archive
When you share a Story, it is visible to your friends for 24 hours. After this period, it is automatically moved to your Private Archive, accessible only to you. We retain archived stories until you choose to delete them.
Photo Reactions
Lyvio uses actual photos of you as reactions. When you capture a Photo Reaction, that image is stored and displayed to the author of the post you are reacting to. These photos stay active until you replace them or delete your account.
Private Messaging & Media
Direct messages, story replies, and media (photos/videos) sent via chat are stored on our secure servers to ensure delivery. These are private and only accessible by the conversation participants.
2. Third-Party Service Providers
We use specific third-party services to provide the app's core functionality. We do not share your data with them for their own marketing purposes:
- Google Firebase: For user authentication, cloud database, and secure file storage.
- RevenueCat: For managing subscriptions and premium feature entitlements using an anonymous identifier.
3. Your Data Control & Deletion Rights
Retention: We keep your data for as long as your account is active. Content you delete is removed from our active production databases immediately.
How to Delete Your Data
We provide two clear paths for account and data deletion:
- In-App: Go to Settings > Account > Delete Account to immediately and permanently wipe your data.
- Web/Support: If you cannot access the app, email [email protected] with the subject "Data Deletion Request". We process these requests within 72 hours.
4. Children's Privacy
Lyvio is not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately. If you believe a child has provided us with data, please contact us.
5. Safety, Moderation & Child Protection
To maintain a safe environment, Lyvio implements a multi-layered moderation system:
- Reporting: Users can report any content or person directly in the app.
- Human Review: All reports are reviewed by a human moderator within 24 hours.
- Zero Tolerance: We have a zero-tolerance policy for child exploitation, harassment, and illegal content. We comply with all legal requirements regarding the reporting of illegal activities to relevant authorities.
6. Your Global Rights
Depending on your location (e.g., EU/GDPR or California/CCPA), you may have the right to access, correct, or delete your personal data. We provide these tools to all users regardless of location via our settings or the contact email below.
For any questions regarding this policy or your data, reach out to us at:
[email protected]